Specifications

Chapter 8: Managing Address Entries ShoreWare Call Manager Manual
ShoreTel 9 89
In addition to performing column heading sorts, you can group address entries by
Company or Data Source. When address entries are grouped, the field by which the
contents are grouped is listed as a data entry field instead of a column heading.
— To group Directory Contents, right click in the Directory Contents table and
select Group By -> Company or Group By -> Data Source.
— To turn off grouping, right click in the Directory Contents table and select
Group By -> Don’t Group.
8.2.2 Managing the Directory
The Directory viewer includes a tool for exporting all directory entries to a .csv file. You can
also add directory entries to your Contacts viewer from the Directory viewer.
8.2.2.1 Exporting the Directory to a .csv File
Comma-separated values (.csv) file format is a file type that stores tabular data by using
commas to delimit data fields. CSV files are supported by most software applications and
are convertible to conform to specific requirements.
To export Directory viewer contacts into a .csv file, right-click the Directory Contents and
select Open as Text.
Call Manager responds by converting the directory contents into a .csv file. Your computer
then opens the .csv file through the program specified by your folder options – typically
notepad or MS Excel.
8.2.2.2 Importing Directory Entries from a File
Call Manager supports the import of contact entries contained in a tab-delimited file. The
first row in the file must list column headings for which contact information is provided by
the file. Only data that corresponds with a column headings that match a pre-defined Call
Manager column heading will be imported into the directory. To view the available column
headings, refer to the Column Heading bullet item in Section 8.3.2.2 on page 93.
To import contacts from a Tab-Delimited File:
Step 1 Open the Directory Viewer
Step 2 Open the Import Directory wizard by righting click in the contact table and
selecting Import.
Step 3 Click the Browse button and navigate to locate the file to be imported.
Step 4 Press the Next button.
8.2.2.3 Adding Directory Entries to the Contact List
Contact groups are subsets of your Directory that provide convenient access to selected
Directory entries, as described in Section 8.3. You can add Directory entries to contact
groups from the Directory viewer.
To add a Directory entry to a contact list:
Step 1 Select an entry in the Director Viewer.