Specifications

ShoreWare Call Manager Manual Chapter 7: SoftPhone

7.2.3 Keypad

The Call Manager keypad, located on the right side of the Assignment bar, has twelve keys

labeled 0 to 9, *, and #. Pressing a key sends a DTMF tone to the other party of the voice

call. You cannot initiate a voice call with the keypad.

7.2.4 Muting the SoftPhone

Muting the SoftPhone disables the microphone, allowing you to continue listening to the

other party without being heard. The SoftPhone Mute button is on the right side of the

Assignment bar, as shown in Figure 7-2. In addition to controlling your microphone, the

Mute button displays the mute status.

• To mute the SoftPhone, press the Mute button.

• To enable the muted SoftPhone microphone, press the Mute button.

Figure 7-3 displays the Mute button when SoftPhone is muted and not muted states.

7.3 Configuring SoftPhone

The Options and Preferences: SoftPhone panel specifies the computer sound devices and

network adapter used by SoftPhone. Section A.2.15 on page 171 describes the Options and

Preferences: SoftPhone panel and the SoftPhone configuration parameters on the panel.

Figure 7-2 Mute Button in the Main Window

Figure 7-3 Mute button states