Specifications

Chapter 6: Presence ShoreWare Call Manager Manual
ShoreTel 9 83
6.4.3 Managing the Privacy Access List
The Options and Preference: Instant Messaging Privacy panel, as shown in Figure 6-5,
displays contacts that are allowed or denied access to a user’s Presence Privacy information.
Refer to Section A.2.13.3 on page 169 for a description of the Options and Preference:
Instant Messaging Privacy.
The table on the right side of the panel displays contacts for whom the user has granted or
denied presence information access. The data field immediately above the table filters
contacts displayed on basis their access to presence information. Users can add contacts to
the list by pressing the Add button at the bottom of the panel. The status of a contact’s
access can be changed by highlighting that contact in the list and pressing the Allowed or
Blocked button located at the bottom of the panel. Contacts are removed from the list by
pressing the Delete button.
Users do not receive instant messages from contacts whose privacy state is Blocked.
Presence access requests are also blocked from these users.
6.4.4 Access Request Settings
Although presence privacy settings are configured by each user, ShoreWare provides tools
for administering IM presence access requests on a system or user basis. Presence access
requests for the entire ShoreTel system are administered through by the system
administrator, which may affect Call Manager configuration settings. Refer to your system
system administrator for configuration information about your system.
Users control automated acceptance of IM presence access settings from the Options and
Preferences: Instant Messaging – Privacy panel. Section A.2.13.3 on page 169 describes
the Options and Preferences: Instant Messaging – Presence panel.
Figure 6-5 Instant Messaging Privacy panel