Specifications

Chapter 4: Voice Calls ShoreWare Call Manager Manual
ShoreTel 9 71
• Double click the call record
• Right click on the call record and select the desired number or address at the top of the
context menu.
4.10 Call Routing Slips
A call routing slip lists the call's originating and destination information, the duration of
the call duration, the list of other extensions that handled the call, and the final disposition
of the call. You view an active call's routing slip from the Call Details panel; you view the
routing slip of a previous call from the History panel, as described in Section 4.9.1.
To view the Call Details panel for the highlighted call perform one of the following:
• Right click the call cell and select More Info on the context menu.
• Click the More Info icon on the right side of the call cell.
• Click the Application Button and select Call -> More Info.
• Select Call -> More Info on the Main Menu.
• Right click the ShoreTel Tray icon and select Call -> More Info.