Specifications

Chapter 4: Voice Calls ShoreWare Call Manager Manual
ShoreTel 9 63
4.7.2 Converged Conferencing
Converged Conferencing is a ShoreWare feature that supports calls with a maximum of 30
participants. The precise capacity depends on the topology of the network and the system
configuration. Individual users must be authorized to perform converged conference calls.
Consult your system administrator for capacity and authorization information.
You perform a Converged Conference call by accessing the Conference Bridge on your
system. You must have an account on the Conference Bridge to initiate a converged
conference call through that bridge. Refer to Converged Conference documentation for
instructions on conducting a converged conference call.
Call Manager supports the initiation of a Converged Conference call through a specified
Conference bridge account. All other aspects of the call are managed through the
Conference bridge user interface.
To specify the Conference Bridge account for making Converged Conference Calls:
Step 1 Open the Options and Preferences window by performing one of the following:
• Select Tools -> Options from the Main Menu.
• Click the Application Button and select Options.
• Right click the Call Manager icon in the System Tray and select Options.
• Press Ctrl+O.
Step 2 Select Conferencing in the menu on the left side of the window.
Step 3 Enter your Conference Bridge user name and password in the data entry fields.
Consult your system administrator for Conference Bridge logon information.
Section A.2.14 on page 170 describes the Options and Preferences: Conferencing
panel
To initiate a voice call through the Make New Call panel, perform one of the following:
• Select Windows -> Conference Manager from the Main Menu.
• Click the Application Button and select Windows -> Conference Manager.
• Right click the ShoreTel icon in the System Tray and select Windows -> Conference
Manager.
• Press Ctrl+Alt+K
Call Manager displays the Conference Bridge dialog box, as shown in Figure 4-22.
4.7.3 Video Calls
4.7.3.1 Description
ShoreWare supports video calls between two Call Manager users that are communicating
directly. Call Manager users communicating through a ShoreWare server cannot use video.
ShoreWare does not support server-based, star-configurations or interoperability with other
video solutions. ShoreWare performs video calls through an SVC codec.
ShoreWare does not support video-only calls. Video is added to a voice call as requested by
a user. Video can either be added to an active voice call or established as a part of a new
voice call.