Specifications

Chapter 4: Voice Calls ShoreWare Call Manager Manual
ShoreTel 9 49
Step 3 Click each hypertext region, enter specific filtering criteria in the dialog boxes.
Figure 4-10 displays the Phone Number match dialog box that Call Manager
displays when the Phone Number Match hypertext is clicked. Pressing the OK
button closes the dialog boxes and displays the selected parameters on the
Condition Selection section.
Step 4 Press the Next button located in the bottom right corner of the Personalized Call
Handling Setup panel.
The top section displays Choose Action for rule options; and bottom section
displays Action Description, as shown in Figure 4-11.
Step 5 Select the desired call handling action for calls from the Choose Action for rule list.
The Action Description section, located in the bottom half of the panel, displays
the selected action.
Step 6 If the selected action in the Action Description section includes hypertext, click the
link to display an action dialog box. Selected the desired option in the dialog box
and press the OK button.
Step 7 Press the Next button located in the bottom right corner of the Personalized Call
Handling Setup panel.
Step 8 Enter a name for the new rule in the Enter Rule Name data entry field.
Step 9 Press the Finish button located in the bottom right corner of the Personalized Call
Handling Setup panel.
The new rule appears in the Rule list of the Options and Preferences: Personalized
Call Handling panel, as shown in Figure 4-12.
To edit an existing Personalized Call Handling Rule:
Step 1 Highlight the desired rule in the rule list in the top half of the Personalized Call
Handling panel.
Figure 4-10 Phone Number Match dialog box