Specifications

ShoreWare Call Manager Manual Chapter 4: Voice Calls

When your call stack is full, Call Manager permits one additional outbound call for

performing consultative conferences and transfers.

To configure your call stack size

Step 1 Open Options and Preferences by performing one of the following:

• Select Tools -> Options from the Main menu.

• Click the Application Button and select Options.

• Right click the Call Manager icon in the System Tray and select Options.

• Press Ctrl+O.

Step 2 Select Telephony in the menu on the left side of the window.

Step 3 Enter the call stack size in the Maximum number of active calls to show field.

Section A.2.11 on page 164 describes the Options and Preferences: Telephony panel.

4.3.3 Specifying the Auto Off-Hook Device

The Automatic Off-Hook Preference specifies the audio path that the system activates when

you place or receive a voice call. SoftPhone and several ShorePhone models support

Automatic Off-Hook Device selection.

To configure the Off-Hook audio path preference:

Step 1 Open Options and Preferences by performing one of the following:

• Select Tools -> Options from the Main menu.

• Click the Application Button and select Options.

• Right click the Call Manager icon in the System Tray and select Options.

• Press Ctrl+O.

Step 2 Select Telephony in the menu on the left side of the window.

Step 3 Select the preferred audio path by setting Default audio path for automatic off-hook:

• Speaker: The speaker and external microphone on your active device is the

default audio path.

• Headset: The headset on your active device is the default audio path.

• Wireless Headset: The wireless headset on your active device is the default

audio path.

• Bluetooth: The Bluetooth headset is the default audio path on phones that

support Bluetooth.

Section A.2.11 on page 164 describes the Options and Preferences: Telephony panel.

4.3.4 Suppressing the Call Waiting Tone

The Call Waiting Tone is a signal inserted into the audio path during a voice call to alert

you of an inbound call. Suppressing the call waiting tone prevents your receipt of this

signal. Calls that you receive when the Call Waiting Tone is suppressed are handled as

specified by your active call handling mode. This parameter setting does not affect Voice

mail and call handling mode settings.

To access the Call Waiting mode suppression parameter: