Specifications

ShoreWare Call Manager Manual Chapter 3: Accessing Call Manager
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3.2.4 System Tray
The System Tray displays a ShoreTel icon when Call Manager is running, even when the
Call Manager window is not on the desktop or referenced on the taskbar. Clicking the
ShoreTel icon opens the Call Manager window on the desktop and returns focus to the
window. Right clicking the System Tray icon opens a context menu that displays most
options available through the Application Button.
Figure 3-16 displays the ShoreTel icon in the System Tray.
3.3 Viewers
Viewers are lists that display resources available through Call Manager including your voice
mail, contacts, directory lists, speed dial contacts, and call history. You access Viewers
through the Content Area of the Main window or through a Satellite window.
The following is a summary of the Call Manager viewers. A complete description of each
panel is provided in the referenced sections.
• Directory: The Directory viewer displays all contact information for all system
users. You can store personal contacts and import contact entries from Microsoft
Outlook to the Directory viewer. Section 8.2 on page 87 describes the Directory
Viewer.
Figure 3-15 Call Manager Window – Docked Bottom
Figure 3-16 Call Manager Icon in the System Tray