Specifications

Chapter 3: Accessing Call Manager ShoreWare Call Manager Manual
ShoreTel 9 21
3.1.2.1 Application Button
The Application Button appears as the ShoreTel logo in the upper left corner of the Main
window. Click the Application Button to display menus that access communication session
commands, configuration options, and parameter settings.
The Application Button is visible in Normal, Docked, and Miniature viewing modes.
3.1.2.2 Main Menu
The Main Menu is located below the title bar and above the Toolbars. Each word on the
Main Menu accesses a drop down menu that displays commands, configuration settings,
and viewing options. Main Menu options are also available through the Application Button.
To control the display of the Main Menu, select View -> Main Menu from the Application
Button, the Main Menu, or the System Tray context menu.
The Main Menu is not available in Miniature viewing mode.
3.1.2.3 Assignment Bar
The Assignment Bar is located below the Toolbars and above QuickDialer. Each word on
the left side of the Assignment bar accesses a drop down menu that lists options for
assigning the user’s access device, IM presence setting, and Call Handling Mode, and for
displaying Viewers. Workgroup members also assign login status from the Assignment bar.
All Assignment bar options are also available through the Application Button or the System
Tray context menu.
The icons on the right side of the bar provides status for current Call Manager calls:
• The Microphone icon displays the mute status of the current call when you conduct
calls through SoftPhone.
• The Keypad icon accesses a keypad through which dialing tones (DTMF) can be
sent during active voice calls.
• The Telephone icon indicates the current call and on-hook phone status and lists
the quantity of unanswered calls.
Figure 3-4 Call Manager Main Window Components