Specifications

ShoreWare Call Manager Manual Chapter 3: Accessing Call Manager
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• displays Call Manager viewers.
• is separated from the Main Call Manager window.
When the Viewing option is set to Normal or Docked, Call Manager can be configured to
display viewers either through the main window or through a satellite window. You can
drag satellite windows into the Main Window content area or drag viewers in the Main
window to create a Satellite window. Section 3.1.3 describes Call Manager window
manipulation operations.
When the Viewing Option is set to Miniature, viewers are always displayed through a
Satellite window.
Section 3.3 on page 30 describes Call Manager Viewers and includes a list of available
viewers. A Satellite window can contain more than one viewer. Alternatively, a separate
satellite window can be opened for each viewer.
The Satellite window in Figure 3-2 contains the Contacts viewer.
3.1.1.3 Alerts
An Alert is a popup that Call Manager displays in the bottom right corner of the user’s
monitor to inform the user of an incoming voice call or instant message. Figure 3-3
displays a Voice Call Alert.
Voice call alerts contain buttons for accepting the call or sending the call to Voice Mail.
Clicking in an Instant Message alert opens the message panel from which the user can
respond and continue the conversation. The function and appearance of alerts is the same
for all viewing modes.
3.1.2 Window Components
The Call Manager Main window is the primary window for accessing ShoreWare client
services. In addition to initiating and managing communication sessions, users can adjust
their call handling mode or presence; view the presence of other system users; and access
directory entries, calling history, and voice mail through this window.
Figure 3-4 displays the Call Manager Main window in normal viewing mode.
Figure 3-2 Call Manager Satellite window
Figure 3-3 Voice Call Alert