Specifications

Appendix A: Options and Preferences Window ShoreWare Call Manager Manual
ShoreTel 9 167
A.2.13.1 Instant Messaging panel
The Instant Messaging panel specifies the IM account username and password required to
access the user’s IM account on the Presence Server. The panel also controls messaging
display options.
Refer to Chapter 5 on page 73 for more information on Instant Messaging.
To open the Options and Preferences Instant Messaging panel, shown in Figure A-14
open the Options and Preferences window and select Instant Messaging in the menu on the
left side of the window.
Instant Messaging panel parameters include:
• User name and Password: This parameter specifies the IM address for which Call
Manager displays instant messages. The user’s IM address is configured in the IM ID
data entry field in the Director’s Edit User panel for the user.
• Show Alert for: These parameters configure the behavior of popup messages that alert
the user of an incoming message.
— Show incoming message alert: Setting this option enables Call Manager to display
popups that alert the user of an inbound IM.
— Show text of message: When this option is enabled, IM Alerts display the text of the
inbound message.
— Number of seconds to display alert: This field specifies the period that IM alerts
remain on your monitor.
• Show time stamps: When this option is selected, Instant Messaging windows display
the time and date that messages were sent and received for all messages in the Instant
Messaging panel.
Figure A-14 Options and Preferences: Instant Messaging panel