Specifications

ShoreWare Call Manager Manual Chapter 12: Outlook Integration
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Step 4 Click OK to close the dialog box.
To set your work week on/off hours in Outlook:
Step 1 Open the Tools menu in Outlook Calendar and select Options.
Step 2 Click the Preferences tab and click Calendar Options.
For call handing to be changed based on your on/off hours, this feature must be
enabled in both the Outlook tab of the ShoreTel System dialog box and in Outlook.
12.4.3 Configuring Call Handling for an Appointment
When you make an appointment on your Outlook calendar, you can trigger the transition
to a Call Handling Mode at the time of the appointment.
To configure your Outlook calendar appointment for call handling
Step 1 In Outlook, click New.
A menu list appears.
Step 2 Click the Appointment tab.
The Appointment dialog box appears.
Step 3 Click the Call Handling Mode tab.
Step 4 Select the desired Call Handling Mode options. The default setting is "Do Not
Change My Call Handling Mode," which means that call handling will remain in
the mode established automatically for this time period (on-hours, off hours, or
holiday).
Step 5 Click Remind Me if you want a reminder to be displayed on your desktop when
your Call Handling Mode is changed.
Step 6 Click Save and Close to confirm the changes and close the dialog box.
For call handling to be changed based on appointments, Use Outlook
appointments to change Call Handling Mode must be enabled in the Call Manager
Options and Preferences: Outlook panel and this feature must be enabled in
Outlook.
12.4.4 Changing and Cancelling Automatic Call Handling
When Outlook is configured for automatic call handling, the call handling mode that you
select for an appointment is active during the appointment. You can modify the scheduled
call handling before the appointment.
To change or cancel automatic call handling for an appointment
Step 1 In Outlook, open the appointment for which you want to modify the automatic call
handling selection. Cancelling the call handling selection causes the mode to
change back to the default call handling mode.
Step 2 Click the Call Handling Mode tab.