Specifications

Chapter 12: Outlook Integration ShoreWare Call Manager Manual
ShoreTel 9 147
• Delete Voice Mail from Message when Moved: When this parameter is selected,
moving an email from the Outlook Inbox to another folder results in the removal of the
attached Voice Message from the ShoreWare server.
12.4 Outlook Calendar Integration
Calendar Integration provides Outlook to use your ShoreWare call handling mode settings
to manage your appointments.
12.4.1 Installing Calendar Integration
To install or uninstall Outlook Calendar integration, perform the following:
Step 1 Open Options and Preferences by performing one of the following:
• Select Tools -> Options from the Main menu.
• Click the Application Button and select Options.
• Right click the ShoreTel icon in the System Tray and select Options.
• Press Ctrl+O.
Step 2 Select Outlook in the menu on the left side of the window.
If Calendar Integration is installed, the Voice Mail section displays an Uninstall
button and the following text: Outlook Calendar Integration is installed.
If Calendar Integration is not installed, the Voice Mail section displays an Install
button the following: Calendar integration with Outlook is not currently installed
Step 3 To install Voice Mail Integration, press the Install button located right of the voice
mail integration status text.
To remove Voice Mail Integration, press the Uninstall button located right of the
voice mail integration status text.
The Calendar integration section also provides options for handling voice mail files:
• Use Outlook appointments to change Call Handling Mode: When this parameter
is selected, you can program Outlook to change your ShoreWare Call Handling
mode on the basis of appointments listed in your Outlook Calendar.
12.4.2 Configuring Outlook for Automatic Call Handling
You can set Call Manager to use your Outlook Calendar to determine your active Call
Handling Mode.
To configure Outlook for automatic call handling
Step 1 On the Outlook toolbar, click the Configure Call Handling icon.
The Outlook Call Handling Configuration dialog box appears.
Step 2 Select the Use Outlook Calendar to handle Call Handling check box.
Step 3 Select the desired Call Handling Mode for on-hours and off-hours in the Work
Week Call Handling Mode section and the desired holiday Call Handling Mode in
the Holiday Call Handling Mode section.