Specifications
ShoreTel 9 13
C
HAPTER
2
Getting Started
2.1 Introduction
This chapter discusses installation issues and describes application preferences.
2.2 Installation
Call Manager is a .NET Framework 2.0 application. The Call Manager installer
automatically downloads the correct .NET version if it is not present during the upgrade or
install. Users are then prompted to accept the End User License Agreement from Microsoft
to proceed with the .NET installation. Internet connectivity is required during the
installation process.
2.2.1 Normal Installation
Call Manager is installed by clicking the Install button on the Call Manager Install HTML
Page, as shown in Figure 2-1. Contact your system administrator for the URL of your Call
Manager Installation page.
2.2.2 64-bit Platform Support
ShoreTel supports Call Manager on 64-bit Windows 2003 running Citrix or Windows
Terminal Server. Call Manager is not supported on systems running 64-bit Windows XP or
64-bit Vista.
Installing Call Manager on 64-bit Windows running Citrix or Windows Terminal Server
requires the following steps:
Figure 2-1 Call Manager Installation Page