Specifications

Chapter 8: Managing Address Entries ShoreWare Call Manager Manual
ShoreTel 9 103
— valid attributes: type, name, value
Type: The type attribute must be equal to one of the following: Business, Home,
Mobile, Pager, and Fax.
Z An element may contain 2 phone elements with name is equal to Business
Z An element may contain 2 phone elements with name is equal to Home
Z An element may contain 1 phone elements with name is equal to Mobile
Z An element may contain 1 phone elements with name is equal to Pager
Z An element may contain 1 phone elements with name is equal to Fax
Name: The name attribute specifies the label of the Call Manager Directory Viewer
column heading. If a name value does correspond to a standard column heading
label, Call Manager creates a new heading.
Va l ue : The value attribute specifies the phone number that appears in the Directory
Viewer data field.label of the Call Manager Directory Viewer column heading. If a
name value does correspond to a standard column heading label, Call Manager
creates a new heading.
Example 1: <phone type =”Business” name=”Business 2” value= “[phone]”/>
Example 2: <phone type =”Pager” name=”Pager” value= “[phone]”/>
If multiple Phone Type elements have the same name attribute, Call Manager uses the
first string and ignores all duplicate entries.
• email: This element specifies the contact’s email addresses. An contact element may
contain a maximum of three email elements, subject to the following:
— valid attributes: name, value
Name: The name attribute specifies the label of the Call Manager Directory Viewer
column heading. If a name value does correspond to a standard column heading
label, Call Manager creates a new heading.
Va l ue : The value attribute specifies the email address that appears in the Directory
Viewer data field.label of the Call Manager Directory Viewer column heading. If a
name value does correspond to a standard column heading label, Call Manager
creates a new heading.
Example 1: <email name=”email 2” value= “[e-mail]”/>
Example 2: <email name=”email” value= “[e-mail]”/>
• IM: This element specifies the contact’s email addresses. An contact element may
contain only one IM element.
— valid attributes: name, value
Name: The name attribute specifies the label of the Call Manager Directory Viewer
column heading. If a name value does correspond to a standard column heading
label, Call Manager creates a new heading.
Va l ue : The value attribute specifies the IM address that appears in the Directory
Viewer data field.label of the Call Manager Directory Viewer column heading. If a
name value does correspond to a standard column heading label, Call Manager
creates a new heading.
Example
The following is an example an Call Manager Contact Integration XML file:
<?xml version="1.0" encoding="utf-8"?>
<contacts source="Lotus" version="1.0">
<contact>