Specifications

Configuring Application Servers
ShoreTel 6.1 Administration Guide 4 – 9
Enter the Extension to be used to access the legacy voice mail system. Also enter the
physical Port to be assigned to the extension. And finally, include the Logical Terminal
Number for the extension. Trunks in the trunk group that sends calls to external voice
mail use a Logical Terminal Number. Make as many entries as are necessary.
For application servers configured for ShoreTel voice mail, select a translation table
from the Translation Table drop-down list. For more information on creating a digit
translation table, see “Digit Translation Tables” on page 2-6.
Fax Servers
ShoreWare switches support direct connection to fax servers. Users can receive faxes
sent to their voice number. When a call is answered (either by targeted user or through
call forwarding) it is redirected to the fax redirection extension. The fax redirection
extension is the first port allocated to the fax server. With multiple switch ports
dedicated to the fax server, fax calls to user voice extensions are redirected to the first
port connected to the fax server. If the first port is in a call, the fax is forwarded to the
next port
The ShoreGear switch sends original user’s extension as DTMF immediately after call is
answered. Fax server recognizes call is finished by loop current off. Once the fax call is
complete, the fax server looks up user extension in its configuration. Fax server then
routes the fax to correct end user. Depending upon the fax server’s configuration, fax
may be delivered as an email attachment.
For more information on fax server integration, see the ShoreTel 6 Planning and
Installation Guide.