Specifications

Configuring Application Servers
ShoreTel 6.1 Administration Guide 4 – 7
Voice Mail Login
Extension
This extension is used to log in to the voice mail server.
Auto-Attendant
Extension
This extension is used by the auto-attendant server.
Assigned User Group This is the assigned user group for the server. Because voice
mail places outbound calls, the server must have assigned
permissions.
Default Auto-Attendant
Menu
Each server can have a different default auto-attendant
menu. This is the menu reached when none is specified—
for instance, when a caller dials “9” to escape from voice
mail and return to the auto-attendant.
Simplified Message Desk Interface (SMDI) External Voice Mail
External Voice Mail If this application server is to function as a PBX for a legacy
voice mail system, check this box.
COM Port (1-10) This is the COM port used by SMDI.
Message Desk Number
(1-999)
The Message Desk default is 1. Valid values are 1 through
999. Set the number that the voice mail system expects.
This parameter is most often set to one, since only one
system will be using the SMDI link. In some configurations,
however, a number of SMDI links can be daisy-chained
together and the Message Desk Number value is used to
allow each system to know which data belongs to it.
Number of Digits
(2-32)
This field sets the number of digits the ShoreTel system
sends in the SMDI extension fields. Set this number to the
value the voice mail system expects, most commonly 7 or
10. If the number of digits and the ShoreTel system
extension value differ, the extension number is padded. For
example, if ShoreTel needs to send extension 456 and the
Number of Digits field is equal to 7, extension 0000456 is
sent. If no padding is desired, the Number of Digits field
would be set to 2 in this example. Then, only 456 is sent.
Translation Table
Use for Call Data
This check box indicates that the digit translation table is to
be used for call data, when checked. Both Translation Table
boxes may be checked at the same time.
Translation Table
Use for MWI Data
This check box indicates that the digit translation table is to
be used for Message Waiting Indicator data, when checked.
Both Translation Table boxes may be checked at the same
time.
Extension List
(extension - port -
logical terminal
number)
The SMDI message must contain the user extension, port
number, and logical terminal number (exact trunk
number). Note that these extensions forward to the Backup
Auto-Attendant on No Answer or Busy.