Specifications

Call Detail Record Reports
C – 8 ShoreTel, Inc.
NOTE The No lower Bound and No upper Bound check boxes are
additional options that are not typically used.
NOTE The Enter Parameter Values dialog varies slightly for the
Workgroup Agent Summary Report and the WAN Media
Stream Summary Report. This is shown in . For these reports:
• Set the start time by selecting Start of Range in the Parameter
Fields list and using the Discrete Value user interface controls.
• Set the end time by selecting End of Range in the Parameter
Fields list and using the Discrete Value user interface controls.
Figure C-5 Enter Parameter Values Dialog (Agent and WAN Summary Reports)
Step 12
Click OK. The CDR report () is displayed.