Specifications

Emergency 911 Operations
B – 18 ShoreTel, Inc.
International Emergency Numbers
The Shoreline4 allows dialing of emergency numbers with and without trunk access
codes. For this reason, you should reserve the dialing plan space for this feature. For
example:
• “112” is used in Europe and other countries.
• “000” is used in Australia.
• “999” is used in Asia.
Thus, to make use of this feature, extensions should not begin with “112”, “911,” or
“999”. Note that extensions should never begin with “0”.
For more information on international installations, see the ShoreTel 6 Planning and
Installation Guide.