Specifications

Maintenance
ShoreTel 6.1 Administration Guide 16 – 11
The following are the port Commands:
Hunt Groups Section
Double-clicking on a Hunt Group on the Switch Maintenance Page shows the Hunt
Groups edit page. You can use the Command drop-down to busy out a hunt group or
return it to normal service from this page.
Figure 16-8 Changing State of a Hunt Group
This section shows the number of Hunt Groups configured on the Switch, The
information provided in the Hunt Groups section includes:
Reset Resets the port (puts the port out of service then
automatically back in service). Active calls are dropped.
Put in service Puts the port back in service.
Put out of service Puts the port out of service. Active calls are dropped.
Put out of service when
idle
Puts an idle port out of service and puts an in-use port
out of service when it goes idle.
Extension The extension number of the hunt group.
Description The text name of the hunt group.
Usage The current usage state of the hunt group: Idle or
Normal
Service Current service state of the hunt group: In Service, Out
of Service, Unknown
Command Choose between Normal or Make Busy. Selecting Make
Busy idles out the Hunt Group.