Specifications

Maintenance
16 – 6 ShoreTel, Inc.
The Command drop-down list displays a list of commands, as shown in Figure 16-4.
These commands let you change the service status of voice switch.
Figure 16-4 Switch Operation Commands
The service state of the switch can be changed with the following commands:
Restart This restarts the voice switch. Active calls are dropped.
This is a forceful way to shed traffic from a voice switch
when you are performing a software upgrade.
Restart when idle This restarts the voice switch once all ports are idle. All idle
ports are put out of service and remaining ports are put out
of service when they go idle. Once all ports are out of
service, the voice switch restarts.
This is a graceful way to shed traffic from a voice switch
when you are performing a software upgrade. Note that
active calls are completed but no new calls can be made or
received until the voice switch restarts.
Put in service This puts all ports on the voice switch in service. Ports
already in service with active calls are not affected.
Put out of service This places all ports on the voice switch out of service.
Active calls are dropped.
This is a forceful way to shed traffic from a voice switch
when you need to replace the switch.
Put out of service when
idle
All idle ports are put out of service and remaining ports are
put out of service when they go idle.
This is a graceful way to shed traffic from a voice switch
when you need to replace the switch.
NOTE SoftSwitches only have Restart and Restart When
Idle in the command list.