Specifications

Configuring Workgroups
ShoreTel 6.1 Administration Guide 14 – 5
Intercom/Paging, Barge In, Record, and Monitor Telephony CoS Configuration
Each telephony class-of-service permissions has check boxes and radio buttons in
ShoreWare Director for configuring Intercom/Paging, Barge In, Call Recording, and
Call Monitoring. These options appear near the bottom of the window in Figure 14-1.
For more information about setting permissions, refer to “Telephony Features
Permissions” on page 10-3.
Figure 14-1 Enhanced Class of Service Settings for Intercom, Barge, Montitoring
Allow initiation for Intercom/Paging—If this check box is selected, users within this
COS may place an intercom call or page to other system users. If cleared, then no
intercom/paging can be initiated.
Accept Intercom/Paging—Radio button choices are:
• Accept None: If selected, users within this COS may not receive intercom calls or
pages.
• Accept All: If selected, users within this COS may receive intercom calls or pages
from anyone in the COS.