Specifications

Configuring the Auto-Attendant
ShoreTel 6.1 Administration Guide 12 – 9
3 If the Custom or Holiday schedule is not available, the auto-attendant looks for
the On-Hours schedule.
4 If the Custom, Holiday, or On-Hours schedule is not available, the auto-
attendant looks for the Off-Hours schedule.
NOTE ShoreWare Director forms the Off-Hours schedule from all the hours not
scheduled in the other modes. If you do not create a schedule for at least one of
the other modes, the Off-Hours schedule will be all possible hours.