Specifications

Configuring the Auto-Attendant
ShoreTel 6.1 Administration Guide 12 – 3
Adding and Editing an Auto-Attendant Menu
To add a new or edit an existing auto-attendant menu, invoke the Menus page. From
the Menus page, click Add new, or click an existing menu name in the Name column.
This invokes the Edit Menu page, as shown in Figure 12-2.
Figure 12-2 Edit Menu Page
Parameters
The parameters that appear on the Menu edit page are as follows:
Menu Name This is the name of the auto-attendant menu.
Extension This is the extension number associated with the auto-attendant
menu. It must fall between the first and last menu numbers
defined on the Dialing Plan edit page under System Parameters.
See “Languages” on page 2-13.
DID When the check box is selected, a DID number is used to access
the associated auto-attendant menu. If you are adding a new
menu or editing an existing menu and you want to access it
using a DID number, check this box and enter a DID number in
the accompanying text-entry field. For more information about
DID, refer to “Edit DID Range” on page 7-13.
“Ext”
Pop-Up
Dialog
“Operation” Pull Down Menu