Specifications

Configuring Voice Mail
11 – 6 ShoreTel, Inc.
The following set global AMIS parameters:
NOTE The Voice Mail application will automatically remove silence from voice
messages. If the resultant message after silence removal is less than this
minimum message length, the message is assumed to be a hang-up and will be
deleted from the system.
Creating AMIS Systems
After you enable AMIS systems from the Voice Mail Options page, the next step is to
create and configure the individual AMIS systems. Enter the AMIS delivery and call
back number for each AMIS system you want to configure.
Expand the Voice Mail link in the navigation frame and click AMIS. The AMIS
Systems list page appears as shown in Figure 11-4.
Figure 11-4 AMIS Systems List Page
To add a new AMIS system, click Add New. To edit an existing system, click an entry in
the AMIS System column. The AMIS edit page appears, as shown in Figure 11-5.
Minimum Message Length
Accepted
Specify minimum length a message must be to be
acceptable. In milliseconds. The system default is 2000
milliseconds.
From Address for Email
Notifications
Specify the e-mail address to be placed in e-mail
notifications about new messages.
Enable AMIS To enable AMIS systems support, click the check box
(enabled by default). The Enable AMIS check box
enables/disables all AMIS systems. Individual AMIS
systems can be enabled and disabled from the AMIS edit
page. For more information, see “Creating AMIS
Systems” on page 11-6.
Allow Incoming AMIS
access to Broadcast DL
To allow delivery of incoming AMIS messages to the
Broadcast Distribution List, click the check box.
Allow Incoming AMIS
access to System DL
To allow delivery of incoming AMIS messages access to
the System Distribution Lists, click the check box.