Specifications

Configuring Users
ShoreTel 6.1 Administration Guide 10 – 31
FindMe Destinations
FindMe destinations allow users to set two phone numbers as forwarding destinations
from their voice mail. FindMe destinations can be extensions or external numbers,
although this is limited by call permissions. You must set the number of times the
FindMe destination rings before the call is either forwarded to the second FindMe
destination or returned to voice mail.
FindMe call handling can be enabled/disabled for each of the five call handling modes.
The same FindMe destinations apply to all call handling modes with FindMe enabled.
Callers who reach the voice mail of a user with FindMe call handling can press “1” to
activate FindMe call handling. There is no prompt alerting the caller of this option.
Callers must be informed of this option in advance or in the user’s recorded greeting.
When callers presses “1”, they hear a prompt telling them that the FindMe destinations
are being called. If the call is not accepted at either of the FindMe destinations, the call
is sent to voice mail.
You have the option of forwarding the original caller ID to the FindMe destination.
Pager ID If the notification method is Pager, this is the
pager identification number (PIN) that the paging
service provided.
Pager Data This is the number that the user wants displayed
by the pager to indicate that a message is waiting.
NOTE It is recommended that you test pagers
with your pager service to ensure proper
functionality.
Try Count This is the number of times that the user wants
the system to try message notification. The
ShoreTel system continues to call the user for the
number of times indicated in this parameter, with
the number of minutes between each try as
configured in the Try Interval parameter.
NOTE The user can stop the system from trying
simply by logging in to the voice mail
system.
Try Interval This is the number of minutes that the voice mail
system waits between attempts to notify the user.