Specifications

Configuring Users
ShoreTel 6.1 Administration Guide 10 – 27
Delegation You have the option of delegating the call
handling management to one or more other users.
This feature is helpful for users who may want
their personal assistants to change their call
handling mode for them.
For more information, see “Call Handling Mode
Defaults” on page 10-54.
Outlook Automated Call
Handling
This lets a user’s Microsoft Outlook Calendar
control his or her call handling mode. Check this
check box to enable this feature.
Edit Call Handling Modes The links under this section bring you to the call
handling mode configuration pages. Call handling
modes specify how, when, and where calls are
forwarded, and whether the user requires message
notification when voice mail is received.
For configuration instructions, refer to “Call
Handling Mode Defaults” on page 10-54.
Voice Mail Delivery and
Notification
This link takes you to the Voice Mail Delivery
and Notifications page where you configure the
user’s message notification service. This tells the
system what to do if notification is enabled for
any call handling mode.
For configuration instructions, refer to “Voice
Mail Delivery and Notifications” on page 10-28.
External Call Destinations This link takes you to the External Call
Destinations page where you can set two FindMe
numbers as forwarding destinations, or where you
can enter an external PSTN phone number for use
with the Office Anywhere feature.
For configuration instructions, refer to “FindMe
Destinations” on page 10-31 or refer to Appendix
A, "Using Office Anywhere" .
Customize IP Phone Buttons This link takes you to the Customize IP Phone
Buttons page where you can assign functions to
the programmable buttons on an IP212k/230/530/
560/560g phone or ShorePhone-BB24 device.
For configuration instructions, refer to
“Programmable Buttons” on page 10-33.