Specifications

Configuring Users
10 – 26 ShoreTel, Inc.
Ring Type Select from the drop-down list of ring types.
Automatic Off-Hook Preference Select the speakerphone or headset radio button
to automatically route incoming or outgoing calls
to the desired audio pathway. This option is
intended for IP212k/230/530/560/560g users who
rely primarily on their headset. This option
eliminates the requirement to manually press the
Headset button on the IP phone to activate the
headset.
The default is speakerphone.
Call Waiting Tone Enabled This enables the user’s call waiting tone. When
enabled, the user hears the tone from the
telephone handset when a second call is waiting.
The default is enabled.
Handsfree Mode This enables the user’s handsfree mode. When
enabled, dial tone is disabled so that the user can
use a headset or speakerphone to answer and
make calls from the desktop client.
Handsfree mode is useful for both headset and
speakerphone users.
The default is disabled.
Voice Mailbox for
Recorded Calls
Call can be monitored or recorded by people with
appropriate permissions. Indicate the mailbox to
be used for recordings. The maximum length of
recording is determined by the voice mail class of
service for the destination mailbox.
Trunk Group Access Code This lets you assign the default trunk access code
for this user. Although this actually lists trunk
groups, the only parameter leveraged is the access
code. If the user has access to multiple trunk
groups with the same access code, these trunks
are seized based upon the Network Call Routing
feature operation described in the ShoreTel 6
Planning and Installation Guide.
This eliminates forcing every user to configure his
or her desktop client with the proper access code
for dialing.
Current Call Handling Mode This lets you set the current call handling mode
for the user. Users can select and edit each call
handling mode from their desktop client.
The default is Standard.
For more information, see “Call Handling Mode
Defaults” on page 10-54.