Specifications

Configuring Users
10 – 22 ShoreTel, Inc.
Current Port This field indicates the user’s current switch port. This shows you
which switch port the user has assigned himself or herself. You can
change the current port setting to the home port by clicking Go
Home.
If you click Go Home, the system forces the user back to his or her
home telephone. This option is useful when a temporary user is no
longer using that phone.
Jack # This is the patch-panel jack number that is associated with the user’s
switch port.
Mailbox on
Server
This enables the user’s voice mailbox. The drop-down list allows you
to select the server to host this mailbox.
This is enabled by default.
NOTE When you change a user’s server, the user must exit and re-
launch the client to establish a connection to the new server.
Accept
Broadcast
Messages
When enabled, this lets individual users receive broadcast messages.
Disable this feature for users who do not want to receive broadcast
messages.
This is enabled by default.
Include in
System Dial By
Name
Directory
When enabled, this causes the user’s name to be included in the
auto-attendant’s dial-by-name directory.
This is enabled by default.
Make Number
Private
Checking this check box removes this number from the system
directory and call handling destination lists.
Enable Fax
Redirection
When enabled, this redirects fax calls to the site’s fax redirect
extension once the call is answered. The user briefly hears the fax
tone before the call is redirected.
This is enabled by default.
NOTE When call handling forwards a call to a number at a different
site, the call is redirected to the fax redirection number for
that site. Setting the fax number is described in “Configuring
Sites” on page 3-2.
NOTE This option should be unchecked for fax machines.
NOTE The fax redirect feature will not work with calls that come in
on SIP trunks.
Enable Fax
Server
Integration
Check this box if you are creating this user for integration with a fax
server.
Allow Use of
SoftPhone
Check this box if you want this user to have access to the SoftPhone
option in Call Manager.