Specifications

Configuring Users
ShoreTel 6.1 Administration Guide 10 – 13
Voice Mail Permissions
This section describes the classes of service that you configure from the Voice Mail
Permissions edit page, shown in Figure 10-6. Voice mail permissions are assigned to
user groups, providing users with specific usage of the ShoreTel voice mail system.
Figure 10-6 Voice Mail Permissions Edit Page
Parameters
The parameters on the Voice Mail Permissions edit page are as follows:
Name This is a descriptive name of the CoS record that you
are creating or editing.
Incoming Message Length This is the maximum length of an incoming voice
mail message.
Valid values are from 1 to 3600 seconds. The default
is 300 seconds.
Incoming Max. Messages This is the maximum number of messages that can be
queued in a mailbox, including new, saved, and
deleted messages.
Valid values are from 1 to 500 messages.
Outgoing Message Length This is the maximum message length that a user can
record before sending a message to another
extension. This parameter controls both the
composed message and the greeting.
NOTE Do not confuse this with the user’s personal
voice mail greeting.
Valid values are from 1 to 3600 seconds.
Allow Access to Broadcast
Distribution List
This gives users access to the company-wide
distribution list. A user with this permission is able to
broadcast voice mail messages to all users throughout
the company.
Allow Access to System
Distribution Lists
This gives users access to system distribution lists.