Specifications

Configuring Users
ShoreTel 6.1 Administration Guide 10 – 11
Call Permissions
This section describes the classes of service that configured in the Call Permissions
edit page, shown in Figure 10-5. Call permissions are assigned to user groups,
providing users with specific telephone calling permissions.
Figure 10-5 Call Permissions Edit Page
Parameters
The parameters on the Call Permissions edit page are as follows:
Name This is a descriptive name of the Class of Service record that you are
adding or editing.
Scope Scope allows you to set a general permission level and is presented
from the most restrictive to the most permissive. The Restrictions and
Permissions listed are applied in addition to the general scope setting
for the Class of Service.
• Internal Only allows calls only to internal extensions and to the
configured emergency number.
• Local Only allows calls only to local or additional local area
codes, as defined on the Site edit page.
• National Long Distance also allows calls to long-distance
numbers within the country, as defined on the Site edit page.
• International Long Distance also allows calls to international
numbers, as defined on the Site edit page.
• All Calls allows calls to any number, including 900, Operator
Assisted, and Carrier Select numbers, as well as use of Vertical
Service Codes. This is the default.