Specifications

Configuring Users
10 – 10 ShoreTel, Inc.
Step 5 The Class of Service window appears, as shown below.
Figure 10-4 Enable Whisper Page
NOTE
There is no separate check box specifically for the Whisper
Page feature. The functionality has been coupled with the
intercom functionality.
Step 6 In the Directed Intercom/Paging field, enable the Allow Initiation check
box to allow this user to place a Whisper Page call. (This user would
most likely be an operator or administrator.) You can also enable the
Accept check box if the user is likely to be on the receiving end of a
Whisper call.
Step 7 Click the Save button to store your changes.
NOTE The topic of applying a Class of Service to a User Group is
covered in the System Administration Guide. However, as a
reminder, keep in mind that once you have enabled the
Whisper Page feature in a Class of Service profile, you must
make sure that this Class of Service profile is applied to the
appropriate User Group to which you target user belongs. In
other words, the user that will be using the Whisper Page
feature must belong to a User Group that has the COS -
Telephony value set to the name of the profile that you just
finished modifying.