Specifications

Setting Call Control Options
ShoreTel 6.1 Administration Guide 9 – 23
Always Destination—When the Always call forward
condition is selected, calls are forwarded immediately to
this extension. You can also forward calls to an external
number (access code required).
Busy Destination—When the No Answer/Busy call
forward condition is selected, calls are forwarded to this
extension immediately if the user’s call stack is full. You
can also forward calls to an external number (access code
required).
No Answer Destination—When the No Answer/Busy
call forward condition is selected, calls are forwarded to
this extension after the specified number of rings. You
can also forward calls to an external number (access code
required).
Mailbox
Greeting
This lets the user record a greeting for his or her mailbox,
using the Record, Play, Erase, and Import buttons.
This is on by default.
Assistant Each route point can have a personal assistant, which is
the destination a calling party is transferred upon dialing
“0” in the route point mailbox.
This is an optional field.
Enable Calling Message
Notification
This check box enables message notification for this call
handling mode. The manner in which the user is notified
is determined by the user’s message notification settings.
The recommended default is off.