Specifications

Using ShoreWare Director
ShoreTel 6.1 Administration Guide 1 – 5
The parameters that you can set on the page shown in Figure 1-2 are described here:
In addition to the preferences that are exposed explicitly, ShoreWare Director will
remember other preferences as cookies and leverage them to predict good defaults
when adding new records. The following information is also stored locally in cookies:
• Extension numbers
• DID numbers
• Sort order for every list page
Prompts
Prompts on the ShoreTel system can be imported into the system using µ-law, WAV file
format (CCITT µ-law, 8KHz, 8 bit, mono). If you want your prompts to match the
voice of the ShoreTel system, contact Worldly Voices at the web site
www.worldlyvoices.com. Request that “Connie” record your prompts. Worldly Voices
provides this service for a nominal fee and provides rapid turnaround.
Play and Record
Using
This controls how you play and record an auto-attendant
prompt.
• PC—Click this button if you will play and record via
your PC’s speakers and microphone. This requires that
you have a sound card installed in your computer.
• Telephone—Click this button if you will play and
record via your telephone handset. In the Call Number
field, you must enter a telephone number or the
extension at which the system will call you.
Sorting Order This controls the sort order of the users on the Individual
User List page. The column name you select from the
Individual Users page drop-down list defines the column
that is used to sort the user list in ascending order.
“Add New” Defaults This defines the default when adding new records. It
includes:
• User Group
• Trunk Group
• Trunk Group Type
• Switch Type