Specifications

Setting Call Control Options
9 – 18 ShoreTel, Inc.
The fields on the Paging Groups edit page are:
Route Points
Route points allow third-party applications complete access to call control signalling
(using TAPI) and the actual voice media stream (using TAPI and WAV APIs).
Configuring a route point enables calls to be terminated and controlled by a server on
the network. To configure a route point, click the Route Points link under Call Control
in the navigation frame. The Route Points list page is shown in Figure 9-9.
Figure 9-9 Route Points List Page
Name This is the name of the paging group. Each paging group
name must be unique.
This is a required field.
Extension This is the extension number of the paging group. Each
paging group extension must be unique.
This is a required field.
Include in System Dial By
Name Directory
This check box includes the paging group in the auto-
attendant dial-by-name directory. No name is recorded
for a paging group. When a paging group is chosen, the
extension is announced by a generic message.
This is an optional field.
Make Number Private This check box makes the paging group extension
private. When the paging group is private, it is not listed
in the system directory and does not appear in the Call
Manager dialing lists.
See also “Individual Users” on page 10-17.
This is an optional field.
No Answer Number of
Rings
The default is 2 rings. This is always used for analog
phones. It is used for IP phones if the phone is busy.
This is a required field.
Extension List Select the name of the extension list to be used as the
paging group from the drop-down list.