Specifications

Configuring Trunks
7 – 10 ShoreTel, Inc.
NOTE ShoreTel does not apply inbound digit treatment to digit strings beginning with
a trunk access code (such as 9) as would occur in tie trunk configurations. Digit
strings beginning with a trunk access code are routed according to the dial plan.
NOTE A user group named Account Codes Service is created for use by the Account
Codes Service. It is not available for assignment to users but it may be edited.
Importing Local Prefixes
You can import or export local prefixes in CSV format. Local prefix lists can be
purchased or obtained free from various web sites.
To import local prefixes from a CSV file:
Step 1 Click Go to Local Prefixes List from the Trunk Groups edit page. If no
local prefix lists are defined, the Local Prefixes edit page appears as
shown in Figure 7-3.
Figure 7-3
Local Prefixes Edit Page
Prepend this Dial
Out
Prefix
Select a prefix from the drop-down list. It will be pre-pended
to the dial-out string resulting from the other rules. A dial-out
prefix is typically required when connecting to, and leveraging
the trunks on, a legacy PBX.
NOTE The Dial Out Prefix is not applied to Off-System
Extension calls.
Off-System
Extensions
Click Edit to add or edit any ranges of extensions that can be
accessed through this trunk group. This is typically used when
setting up a tie trunk to a legacy PBX and configuring
coordinated extension dialing. See also “Creating AMIS
Systems” on page 11-6.
NOTE The Dial Out Prefix and Digit Manipulation rules are
not applied to Off-System Extensions.
Translation Table Specify the digit translation table that is used to strip one or
more digits from calls between two systems with extensions of
different lengths.