Specifications

Configuring Trunks
ShoreTel 6.1 Administration Guide 7 – 7
DID When DID is checked, click Edit DID Range to add or edit the
DID Range as well as view the DID Digit Map.
Extension If you check this option, calls will route directly to the
extension based on the digits received from the central office
without any additional configuration. This is very useful when
configuring a tie trunk connected to a legacy PBX. Note that
the extension length must match the number of digits from the
CO.
• Translation Table—When using the On-Net Dialing
feature, this parameter allows you to specify a digit
translation table that is used to strip one or more digits
from calls between two systems with extensions of
different lengths.
• Prepend Dial In Prefix—When using the On-Net Dialing
feature, this parameter allows you to add one or more
digits to calls between two systems with extensions of
different lengths.
• Use Site Extension Prefix—When using the On-Net
Dialing feature, this parameter allows you to specify a site
extension prefix that will be added to calls from a system
that does not have a prefix to another system that does
have a prefix.
Tandem Trunking Tandem trunking allows legacy voice systems to utilize a
ShoreTel system for outbound dialing. The ShoreTel system
supports network-side PRI, allowing ShoreTel systems to
flexibly support digital tie trunks to other systems.
• User Group—Tandem calls are associated with a user
group for outbound trunk selection. Inbound calls that are
recognized as tandem calls are then redirected to an
outbound trunk based on the call permissions and trunk
group access associated with the user group set in Director.
• Prepend Dial In Prefix—When needed, you can specify a
“dial in prefix” which is pre-pended to digits collected on
tandem calls. The concatenated set of digits is then be used
in outbound trunk selection for the tandem call.
Destination You must enter a destination. All inbound calls are routed to a
specific extension (user, workgroup, route point) or to a
specific menu. If you selected other destination options, this is
the last choice destination.