Specifications

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Configuring Trunks

7 – 2 ShoreTel, Inc.

Table 7-1 Voice Switches and Trunk Types

Trunk Features

The ShoreTel system supports several trunk types and trunk features. It is very

important to understand the features available on these trunks, since some services are

mutually exclusive. Table 7-2 shows each trunk type and the associated features.

Table 7-2 Features by Trunk Type

Voice Switch

Analog

Loop

Start

Digital

Loop

Start

Analog

Wink

Start

Digital

Wink

Start

PRI

SIP

ShoreGear-120/24 Yes No Yes No No No Yes

ShoreGear-60/12 Yes No Yes No No No Yes

ShoreGear-40/8 Yes No Yes No No No Yes

ShoreGear-Teleworker Yes No Yes No No No No

ShoreGear-T1 No Yes No Yes Yes No No

ShoreGear-E1 No No No No No Yes No

IPBX-24 YesNoYesNoNoNoNo

IPBX-12 YesNoYesNoNoNoNo

IPBX-T1 No Yes No Yes Yes No No

IPBX-E1 No No No No No Yes No

Feature

Analog

Loop

Start

Digital

Loop

Start

Analog

Wink

Start

Digital

Wink

Start

PRI

SIP

Inbound:

Caller ID Number Yes Yes No No Yes Yes Yes

Caller ID Name Yes Yes No No Yes

a. Caller ID Names are only available on T1 PRI and E1 PRI trunks when configured as

NI-2. Outbound Caller ID Names are only delivered for calls to off-system exten-

sions.

Yes

Automatic Number Identification (ANI) No No Yes Yes No No No

Direct Inward Dial (DID) No No Yes Yes Yes Yes Yes

Dialed Number Identification Service

(DNIS)

No No Yes Ye s Yes Yes Yes

Outbound:

Caller ID Blocked Yes

(CO)

Yes

(CO)

N/A Yes

(CO)

Yes Ye s No

Caller ID Unblocked Yes

(CO)

Yes

(CO)

N/A Yes

(CO)

Yes Ye s No

Caller ID Blocking Override (*67, *82) Yes Yes N/A No Yes No No