Specifications

ShoreTel 6.1 Administration Guide 7 – 1
C HAPTER 7
Configuring Trunks
This chapter provides instructions for configuring trunk groups and trunks from
ShoreWare Director.
The sections included in this chapter are:
• Overview
• Trunks
• Individual Trunks
The expanded Trunks link in the navigation frame is shown in Figure 7-1.
Overview
Before you begin, you should understand the different trunk types and trunk features
that are supported on the ShoreTel system.
• A very thorough description of the types of trunks and their associated features is
included in the ShoreTel 6 Planning and Installation Guide, Chapter 5, “Trunk
Planning and Ordering.”
• A detailed description of how the dialing plan, network call routing, and digit
manipulation operates is included in the ShoreTel 6 Planning and Installation Guide,
Chapter 6, “Dialing Plan and Network Call Routing.”
NOTE For more information about the features supported outside the U.S. and Canada,
refer to the ShoreTel 6 Planning and Installation Guide, Appendix A,
“International Planning and Installation.”
A very brief summary of the information from the ShoreTel 6 Planning and Installation
Guide is presented here.
Trunk Types
Trunks provide a connection from the ShoreTel system to a service provider for the
purpose of making and taking calls to and from external parties. The ShoreTel system
supports ten ShoreGear voice switches and seven trunk types tailored for specific
applications. Table 7-1 shows which trunk types are supported on which voice switch.