User`s guide

Using Visual Voice Mail
B-II RoamAnywhere User’s Guide Version 5.0
NOTE All additional EAs defined in ShoreTel Communicator display on the ShoreTel
Mobility Client. Set EA in the ShoreTel Mobility Client selects/enables the active EA.
The following steps presume ShoreTel Communicator is enabled.
To select an Extension Assignment:
1 From the main menu, select Set EA
2 Select Primary Phone to have incoming calls routed to your primary phone (in most
cases, a desk phone). Select another EA in the list to have incoming calls routed to that
phone number. In this case, the primary phone becomes “Anonymous”.
NOTE When anything other than Primary Phone is set, you will not receive incoming
enterprise calls on your mobile device.
B.4 Using Visual Voice Mail
Select Voicemail to view and play voice mail messages. A number displays indicating the
current total of unheard messages. Messages that have not been listened to are displayed in
bold text. Messages that have been listened to are displayed in plain text.
In addition, use this option to Call Back the originating number or to Delete a voice mail
from the list of messages.
The following steps presume ShoreTel Communicator is enabled.
To use visual voice mail:
1 From the main menu, select Voicemail.
2 Select/highlight a voice mail message from the list.
3 Select this message again (play button) to hear the voice mail.