User`s guide

B
Version 5.0 RoamAnywhere User’s Guide B-I
B ShoreTel Communicator
B.1 Overview
ShoreTel Mobility supports the following ShoreTel Communicator features:
 Extension Assignment—When ShoreTel Communicator for Mobile is enabled, provides a
list of phone numbers that can be used as an alternate to a desk phone for incoming calls.
 Visual Voice Mail—When ShoreTel Communicator for Mobile is enabled, displays the
number of voice mail messages and information such as date, time and duration, and
allows you to listen to voice mail messages.
 Call Handling Mode—When ShoreTel Communicator for Mobile is enabled, changes the
call handling mode on the ShoreTel Mobility client.
B.2 Enabling ShoreTel Communicator
NOTE In most cases, your ShoreTel Communicator and Presence server’s user name and
password are the same, enabling Communicator to automatically log on.
To enable ShoreTel Communicator when your Communicator credentials are different from
your ShoreTel Mobility credentials, refer to “ShoreTel Communicator” on page 7-7.
B.3 Configuring Extension Assignment
The active Extension Assignment (EA) is an alternate phone number you can use to answer
calls coming into the ShoreTel extension. For example, set EA as your home phone number to
have all incoming calls to the ShoreTel extension routed to your home phone. When the EA is
set to something other than your desk phone, the desk phone displays “Anonymous” on the
screen. Calls placed from the desk phone in this state show “Caller ID unknown” on the
called party’s display, since it is no longer assigned to you.
The default is Primary Phone (desk phone).
NOTE Define EA numbers in ShoreTel Communicator. Refer to your device-specific
ShoreTel Communicator User Guide for more information.