User`s guide

Changing the ShoreTel Mobility Client Settings
Uploading Logs to the ShoreTel Mobility Router
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8-8 ShoreTel Mobility User’s Guide Version 6.0
7.7 Uploading Logs to the ShoreTel Mobility
Router
Your mobile device can collect logs while making and receiving calls. If a problem occurs, you
can upload the logs, along with a short description of the problem, to the Mobility Router for
evaluation.
NOTE A Wi-Fi or cell-data connection is required for this feature.
NOTE You can also email logs to ShoreTel Customer Support.
7.7.1 Uploading Logs
1 From the ShoreTel Mobility Client, dial 0123# and select Call.
2 On the Debug Options screen, turn Enable Logging ON.
3 Select Upload.