User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 8-5
Changing the ShoreTel Mobility Client Settings
Changing Call Settings
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7.4 Changing Call Settings
Perform the following tasks when changing the application call settings:
 Specify Do Not Disturb (DND)—Specifies that your desk phone rings but your mobile
device does not ring when there is an incoming call.
 Specify Call Forward—Forward all calls to voice mail or a specified phone number.
 Specify Transfer to Desk Number—Defines the enterprise phone number that is used
when you transfer calls to your desk phone. By default, the extension of your enterprise
phone number is used when transferring an active call from your mobile device to your desk
phone.
Complete the following steps to access Call Settings:
Select More > Settings > Call Settings:
 Do Not Disturb—Select the length of time for DND to be active. To revert to allowing
incoming calls to ring the device, select Off.
 On—Enabled. Your desk phone rings for all incoming calls and the mobile device
does not ring.
 Off—Disabled. Your mobile device rings.
2 Forward call to voicemail—All incoming calls are immediately forwarded to voice mail.
Incoming calls to your enterprise phone number do not ring on your desk phone or mobile
device.
3 Forward call to—Specifies that all calls are forwarded to a specific phone number. Select
On, then enter the number in the field.
4 Transfer to desk number—By default, the extension of your enterprise phone number is
used when transferring an active call from your mobile device to your desk phone.
If the PBX for your enterprise uses a phone number other than your extension to transfer
active calls to your desk phone, you can specify that number. If you need more information
about which number your PBX uses to transfer calls, contact your system administrator.
5 In the upper left corner of the screen, select Settings > Done to save your changes.