User`s guide

Presence and Instant Message
Using Instant Message
4
4-16 ShoreTel Mobility User’s Guide Version 6.0
4.12.4.1 Initiating a Conversation
1 Tou ch Buddies.
2 Select a buddy from the list, and then touch Send IM Message.
3 Type a message to the buddy and touch Send.
4.12.4.2 Replying to a Conversation
When an IM pops up in the application, the cursor flashes in the IM text field.
Complete the following steps to reply to an IM:
1 Enter text.
2 Select Send.
4.12.4.3 Open and Close Instant Message Conversations
Previous conversations can be opened to continue a session using the Conversations window.
In addition, all conversations or individual conversations can be closed from the
Conversations window.
 From the application, select Recents > IM to view all previous IM conversations.
 Select a conversation to open it.
 When an IM conversation is open, touch IM to return to the Recents menu and close
the conversation.