User`s guide

Presence and Instant Message
Enabling Presence
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4-4 ShoreTel Mobility User’s Guide Version 6.0
4.2 Enabling Presence
Enable presence to add or delete buddies, create groups of buddies, sort buddies, as well as
allow others in the network to view your location and your availability.
NOTE When enabling presence for the first time, a popup may display asking to confirm
your user name and password. This could occur if your server user name differs from your
Mobility Router user name. Enter your credentials to resolve this authentication.
Complete the following steps to enable presence:
1 Select More > Settings > Presence.
2 Verify that Presence is set to On.
3 The user name provisioned on the device can be different than the Presence User Name.
For example, if someone borrows your device, use the Change User feature and select a
user to provide that user’s Presence information. Select Change User to identify the
presence of a different user or revert back to your own user name.
4 To save, select Settings > Done in the upper left corner.
5 Select Buddies to view all buddies currently active in the network.