User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 3-15
Managing Calls
Managing Conference Calls
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3.8 Managing Conference Calls
Two VoIP calls can be merged into a conference.
NOTE Conference Calls are not supported on the Cellular network.
You can originate conference calls while connected to the enterprise Wi-Fi network or while
using the cellular network as long as the outgoing calls are routed through the enterprise and you
are using Secure Remote Voice.
Complete the following steps to make a conference call:
1 Place a call to one of the conference call members.
2 While the call is active, touch add call. This call is put on hold.
3 Use the keypad to enter the number of the other conference call member, or select a Contact,
Buddy, Favorite or Recent. Select merge calls.
4 Select End Call to end the session.
NOTE If you originated the conference call, you cannot transfer the call from your mobile
device to your desk phone. Any of the other conference call participants using a mobile
device running the application can transfer the call to a desk phone.