User`s guide

Managing Calls
Transferring Calls
3
3-14 ShoreTel Mobility User’s Guide Version 6.0
3.7 Transferring Calls
While you are on an active call on your mobile device, you can transfer the call to a specified
phone number or another one of your devices.
By default, transferring a call to your desk phone transfers to your enterprise extension. For more
information, see “Changing Call Settings” on page 7-5.
1 During the active call, select Transfer. The call is put on hold.
2 Select To Other Device or To Contact.
A Select To Other Device to transfer this call to your desk phone.
IMPORTANT Depending upon your IP PBX, if you have more than one device, the call
rings all other devices. Any of these other devices may be answered, including the desk
phone. Contact your system administrator for details regarding your configuration.
B Select To Contact to transfer this call to a contact. Enter the contact’s number or select
Contacts and then the name of the contact from the list.
1 Select Transfer to connect the transfer, or select Cancel to return to the call
without transferring.
3 To end the original call before transferring, select End Call.
3.7.1 Transferring a Call While on the Cellular Network
1 To transfer a call while on a cellular call, press the Home button.
2 Select the ShoreTel Mobility icon.
3 Select transfer and continue as in step 2 of “Transferring Calls” on page 3-14.
Press Home button