User`s guide

Contents
1 Installing the ShoreTel Mobility Client Application .............................. 1-1
Before You Begin ........................................................................................ 1-3
Connecting to a Wi-Fi Network ...................................................................... 1-3
Installing the ShoreTel Mobility Client ............................................................ 1-4
Provisioning Configuration Settings ............................................................... 1-6
Reprovisioning After Initial Installation ........................................................... 1-8
Updating to the Latest ShoreTel Mobility Client ............................................... 1-9
Uninstalling the ShoreTel Mobility Client ....................................................... 1-10
2 Getting Started .................................................................................... 2-1
The Mobility Client Application User Interface .................................................. 2-2
Exiting Mobility Client .................................................................................. 2-6
3 Managing Calls .................................................................................... 3-1
Receiving Calls ........................................................................................... 3-2
Placing Calls ............................................................................................... 3-7
Using Contacts and Recents to Place Calls from the ShoreTel Mobility Client ...... 3-10
Using the Speaker .................................................................................... 3-11
Muting a Call ............................................................................................ 3-12
Switching Between Calls ............................................................................ 3-13
Transferring Calls ...................................................................................... 3-14
Managing Conference Calls ......................................................................... 3-15
Changing the Network Used While on an Active Call ....................................... 3-16
Accessing Voice Mail .................................................................................. 3-17
Making Emergency Calls ............................................................................ 3-18
4 Presence and Instant Message ............................................................ 4-1
Presence Icons ........................................................................................... 4-2
Enabling Presence ....................................................................................... 4-4
Setting Presence Status ............................................................................... 4-5
Setting Location ......................................................................................... 4-6
Editing the Presence Message ....................................................................... 4-7
Adding and Deleting Buddies ........................................................................ 4-8
Setting a Buddy’s Access Level ................................................................... 4-10
Viewing Buddy Details ............................................................................... 4-11
Sorting the Buddy List ............................................................................... 4-12
Creating Groups of Buddies ........................................................................ 4-13
Adding a Buddy to a Group ........................................................................ 4-14
Using Instant Message ............................................................................... 4-15
Logging In/Out ......................................................................................... 4-19
Sending Email to a Buddy .......................................................................... 4-20
Calling a Buddy ........................................................................................ 4-21