User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 1-3
Installing the ShoreTel Mobility Client Application
Connecting to a Wi-Fi Network
1
1.1 Before You Begin
Ensure you have the following information and settings established before you install the
ShoreTel Mobility Client:
 A data connection (Wi-Fi or cellular data). For more information on Wi-Fi connections, see
“Connecting to a Wi-Fi Network”.
 If applicable, your credentials (used for authentication) for the Wi-Fi access point. (This
information is necessary if you need to set up a Wi-Fi access point on your mobile device.)
 If applicable, the security mode used by the access point (for example, WPA or WPA2)
 ShoreTel Mobility Router IP address on the enterprise network and, if applicable the public
address, or fully qualified domain name (FQDN).
 User name and password required for authentication on the Mobility Router.
 Enterprise phone number or extension. Contact your system administrator if you have
questions about the information that you need for installation.
 A functioning SIM card is in the mobile device. GSM devices only.
NOTE Note that a SIM card is not required for the iPod Touch.
 Time, date, and time zone set on the device before provisioning the ShoreTel Mobility
Client.
1.2 Connecting to a Wi-Fi Network
When Wi-Fi is enabled on your mobile device, it scans for available Wi-Fi networks in the area.
If the mobile device has never connected to an enterprise Wi-Fi network, choose the enterprise
Wi-Fi network when prompted. Depending on the Wi-Fi network, you might need to provide the
appropriate security key to connect to the network.
After the mobile device is connected to the Wi-Fi network, verify that the Wi-Fi connection icon
appears on the mobile device:
 If the mobile device did not detect the Wi-Fi network that you want to connect to add the
Wi-Fi network on your mobile device. For more information, refer to the documentation for
your mobile device.
 If you do not have a Wi-Fi access point already set up on your mobile device, you must set
up at least one enterprise Wi-Fi access point before installing the ShoreTel Mobility Client.
Before setting up a Wi-Fi access point on your mobile device, make sure that you have the
following information:
 Name of a Wi-Fi access point in your enterprise network
 Credentials for the Wi-Fi access point (used for authentication with the access point)
 Security mode used by the Wi-Fi access point (for example, WPA or WPA2)