Specifications
Managing Remote Access Voice Recording Support
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ShoreTel Mobility Router Administration Guide 57
AMR
G.711 μ-Law
G.711 A-Law
5. In the Max Secure Remote Voice Calls field, enter the maximum number of calls allowed. The
default is 100. The valid range is 0-1000.
6. Click Apply to save your changes.
For information on configuring routing settings, refer to “Configuring Routing Settings” on page 34.
Monitoring Call Admission Control
To monitor Call Admission Control:
1. Select Monitor > Calls > Call Admission Control.
2. View the Current Bandwidth Usage and Current Active Calls usage for the users in the system,
and view Rejected Calls due to configuration parameters set in “Enabling Call Admission Control”
on page 55.
Voice Recording Support
Use Voice Recording Support to make voice traffic between two Secure Remote Voice clients visible
on the ETH0 interface. In cases other than when two Secure Remote Voice clients are in use, voice
traffic is visible on the ETH0 interface when the Mobility Router is in the voice path; in these cases, this
option is not required. This option is disabled by default and is a global configuration, not determined
by Group or User. In a High Availability (HA) environment, this option is available on the Master node
only.
When Voice Recording Support is enabled, the following Mobility Router UDP port rules are used
when forwarding to the ETH0 interface:
When the source UDP port is in the range of RAST server flow ports, the default range is
15000 to 24999.
When the source UDP port is in the range of Media Server RTP Ports, the default range is
25370 to 31999.
For more information, refer to “Mobility Router Ports” on page 307.
To enable Voice Recording Support for voice traffic between two Secure Remote Voice clients:
1. Select System > Networking > Remote Access. Select the Options page.
2. In the Voice Recording Support area, check Mirror Internal Interface.
3. Click Apply.